Poor customer service. No compassion. Not helpful. Rude. No resolutions offered. ..., May 14, 2013|
Regarding our appointment this morning of May 14, 2013.
Upon arriving my 94 year old mother was anxious to to avail herself to the services of Dr. Kligman for chronic neck pain.
I had been referred to Dr. Kligman by my personal physician.
Upon presenting my mothers insurance card we were informed that it would not be excepted as Dr. Kligman was not listed as the primary care physician.
I was disappointed to say the least when i was informed of this, as it was never explained to me when the appointment for a new patient was made that Dr. Kligman would have to be elected as her primary care physician in order for her insurance card to be accepted and to be seen by the Dr.
I told the receptionist behind the desk that Healthnet would absolutely pay as I occasionally bring my mother to other primary care physicians that are not listed on her insurance card with out issues from the insurance company (healthnet).
No avenue of resolution was offered by the receptionist, and in my opinion I was treated very rudely and was also told that my attitude was not appreciated, at which time I told her I also did not appreciate her shortness with me either, to which she exclaimed that I came into the office with that attitude, which is NOT the case. I became agitated because after waiting 4 months for this appointment I felt that it was neglgent on their part that we were never informed that in order to be seen we would need to elect Dr. Kligman as our primary care physician prior to our appointment. I believe this was an oversight in their policy and not a fault of the patient.
I asked her to call the insurance company to verify that there would be no problem and was rebuffed, at which time I thought it best that I call the insurance company so their office would be assured of payment.
I made that call, there was no one else in the waiting room at the time and I was not causing a disturbance.
After several minutes on hold with Healthnet I was ab
Review ..., May 12, 2013|
This was an amazing check up best I've ever had
Dr Shimkus is a gem, a highly recommended oncologist..., Mar 17, 2013|
Dr Shimkus treated my wife's glioblastoma, working with doctors at MD Anderson. He is the most accessible and compassionate doctor I have ever had the experience of knowing. For instance, he has his cell number on his business card and responds to calls or text messages on weekends and evenings!
He is great! I'm a patient for many years and now take my child to him. ..., Jan 30, 2013|
I have been seeing Dr. Lazar since I was a teenager, and now with my own child, I greatly trust his ability as a fine doctor. His slogan of something like Don’t Use The Q-Tip in Your Ear! has been helpful so far in keeping my child from having ear problems severe enough for tubes. He is great!
Peddles quack medicine and couldn't care less about a patient's time (part 2)..., Jan 29, 2013|
will charge you like a wounded bull for their own precious time? Arrogance? Disdain? The kind of greed that pushes them to cram their appointment schedule with as many patients as possible per day? And would it kill their staff to at least offer up some kind of token apology or explanation when keeping you waiting interminably? Whatever, I got up and left in disgust.
Having done my homework via the internet on the allergy test Dr. Masri peddles so stridently, and added to the manner with which he so casually played with my own health via the dismissive attitude he took to the views of gastroenterology specialists I’ve seen through the years, I’d already decided that he was certainly not the kind of medical practitioner I wanted to entrust my health to, or that of my family, on a long term basis. After the fiasco of waiting to see him so long, my view was doubly confirmed.