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Buyer Beware This Dr. barely takes time to talk to the patient, then blindsides the family member...., Feb 9, 2012 I took my Mom in for a migraine. She had not slept for five days because of it and was hallucinating. Dr. Gagan didn't consider that her blood pressure meds. or her migraine meds or the meds they were giving her in an I. V. could have caused this. Or the fact that her thyroid was off. He recommended Resperidal for her. He left the info with me and split, his visit with her all of two minutes or so. I read the med. info and thought he was trying to kill her. It was for schizophrenics mainly. He also said it was for depression. I told him the next day I thought she just needed some sleep. He returned the next day pushing the same drug. I again answered in the negative. A few hours later the pill came via the nurse. At that point I thought I had no choice, as my last two answers had gone unnoticed. I foolishly gave my Mom the med. She became paranoid and scared for her life for the next three days. I was told they didnt know if she would ever be the same. She had two seizures and is now on Keppra. His only reply was that he could give her a different set of meds. He is cold and easily offended. He left me and the other Dr.s and nurses to clean up his mess. It took us eight days total. All over a migraine. All Dr.s covered for him. I'll never forgive myself for not fighting him to the death if thats what it took to defend my helpless Mom. |
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Something is wrong with the way these guys treated me as a patient...., Feb 5, 2012 Very questionable in my opinion. I won't go back. They nickle and dimed me for everything. When I had insurance, I did not really pay attention but now, I see that they are out of balance with regard to patient care vs insurance company care. Whats funny is, when I lost my insurance, all of a sudden, all treatment options became available and they started billing me for every little thing including phone calls to work out prescription issues. Just very yucky... |
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Nice lady, but nice doesn't count to your medical wellbeing. ..., Jan 24, 2012 Nice lady, but... lacks experience and concrete experience. Great at giving referrals and free prescription pills. Definitely has an arrogant and condescending attitude. Office staff isn't that helpful or welcoming either. |
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Worst customer service from a Dr.'s office that I have ever witnessed..., Nov 17, 2011 On November 16th, 2011 I wanted to go to Dr. Salas to find out what was causing the pain in my neck and back. When I called the office to schedule an appointment, a woman named Mary Ann picked up. I asked where the address was and she rudely said that it was across the street from the hospital. I didn’t know where the hospital was, and wanted to get the address from her so I could GPS it. She wouldn’t give it to me for some reason. It didn’t bother me at first, but when I told her I would be there in 20 minutes to fill out paper work, she said whatever and hung up the phone on me. I thought it was extremely rude and that maybe I should just find a different doctor. I called back to try and talk to Dr. Salas about the issue, but Marry Ann would not get him for me or give me his email address. I told her I would not schedule an appointment with them if she was going to continue being rude and having poor customer service. Before I could even ask for Dr. Salas’ email address she hung up on me. I really wanted to talk to Dr. Salas and inform him of Mary Ann’s rude behavior, so I went into his office to speak with him. I asked to speak with a supervisor and it ended up being Mary Ann. I told her I was offended by how rude she was and that I would like to speak with Dr. Salas or to give me his email address. She said if I didn’t leave she would call the cops on me. I couldn’t believe it, all I wanted was an email address, but she thought she could call the cops on me so Dr. Salas wouldn’t find out, or receive a complaint about her. I never was rude or used foul language to instigate such a response from her. I guess she has never heard of the internet. I never had the chance to actually meet Dr. Michael Salas, so I can’t review on how he is as a doctor, but after I witnessed who he hired as a supervisor. I am inclined to think that he must not be that good if he can’t hire someone with good customer service. It all starts at the top with a business’ |
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Dr. Brian J. Mignola, MD, is an outstanding doctor!..., Aug 22, 2011 OUTSTANDING DOCTOR! Dr. Brian J. Mignola, MD, is a really great family doctor. He has been taking care of the medical needs of myself and my parents for several years. He always has been very attentive to all of us. Dr. Mignola is very intelligent as well as very professional. He knows medical issues extremely well and is able to help his patients effectively. In addition, he is very pleasant and down to earth. He treats everyone with respect and takes the time to listen to what his patients have to say and how they feel. He is a very decent and good hearted human being. He cares. In a day and age where it is so hard to find a reliable, thorough, knowledgeable, competent, and trustworthy professional of any kind (medical, financial, legal, etc.), Dr. Mignola is such a person and possesses all of these characteristics. That is, he is reliable, thorough, knowledgeable, competent, and trustworthy. I trust Dr. Mignola. He is the best family physician in Staten Island and NYC. |