| Staff |
|
| Facilities |
|
| Knowledge |
|
| Helpful |
|
| Value |
|
|
Go some where else besides Pulmonary Associates. Lousy service..., Feb 2, 2012 His uncertified assistant does everything. Diagnoses you and prescribes medication. Then the Doctor comes in and does nothing. No check up or anything. All this after waiting 1 1/2 Hrs. in a room. Doctor compares everything to car parts. Must have been former mechanic. Doesn't explain anything. Just tell you that happens to everyone. Didn't bother to look at CT scan. |
|
Nice lady, but nice doesn't count to your medical wellbeing. ..., Jan 24, 2012 Nice lady, but... lacks experience and concrete experience. Great at giving referrals and free prescription pills. Definitely has an arrogant and condescending attitude. Office staff isn't that helpful or welcoming either. |
|
Excellent physicians and staff; great experience overall!..., Jan 19, 2012 Every experience has been excellent at this office with both doctors as well as with all of the office staff. Caring, compassionate and very knowledgable in all aspects of ENT. Dr Bhatt performed my nasal/sinus surgery over 15 years ago and I continue to return to him regularly for my ENT needs. |
|
Scott Yegel had a wait time of 50 minutes Unacceptable!..., Oct 17, 2011 . I am most disappointed in the wait time. I waited over 50 minutes to be seen by the doctor. 50 minutes just to have him walk into my room!! I never received any feedback as to the wait and when I addressed the issue to the doctor he merely stated I'm sorry. If the wait time was going to be long, I would appreciate if the doctor/ receptionist asked me if I cared to reschedule, who said I didn't have something else to do? My time is just as valuable as any person, so when I schedule an appointment I expect to be seen at least within 15 minutes. After all, the receptionist is the one looking at the calendar to ensure I am placed in to a time that is compatible with the doctor's schedule. If I arrive late or do not call, I am billed anywhere from $50.00 to $200.00 depending on the incident. If the doctor arrives late, I get nothing except sorry and all my other appointments being thrown off at that time. Why is it OK for the doctor to be late but not the patient? If you have too many people scheduled or you can't wrap up an appointment in a timely manner, maybe you should try placing greater distance between the next patient, to allot for the overtime (which by the way I'm not getting paid for) in which the patient will be occurring. So many times people say this is the norm, this is not acceptable! If you arrive late at the doctor's office you are billed or asked to rescheduled, if you arrive late for an interview you will not get the job, if you arrive late at your job you will be fired. Why is it OK for a doctor in a doctor's office to be late for his/her patients? I had an appointment; I even brought in my paperwork already filled out. I didn't just walk in. I rescheduled an appointment for another doctor while waiting for the doctor to come in, upon him coming In, I left. He or she will no longer be privy to my money when I have to wait excessively. |
|
Not interested in patient's symptoms or history of presenting problem...., Oct 13, 2011 Dr. Crooks does not really listen to patients. Even on first visit, she discussed she and her kids more than my issue. Doesn't seem that interested in patients' opinion or explanation of symptoms. Even after testing, she failed to fully discuss issues with me. |