Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.
Amazing Experience from an Amazing Team-- Great Attention to Patient Needs..., Feb 18, 2013
I visited Dr. Greg DeLange and his team at the Estetica
Institute about 18 months ago when I started thinking about cosmetic surgery. After a consultation I felt far more comfortable about making choices about my body with the help of Dr. DeLange and his skilled team. My procedure went flawlessly and people still compliment me on how I look thanks to his work.
The worst experience I've ever had with a doctor! So disappointed!..., Jan 28, 2013
Didn't like Tidwell AT ALL.Judy the NP was sweet but didn't agree with all her advice either.A couple of the office staff were nice including Kay,but receptionist Mina was extremely rude once I decided to leave Tidwell.At 34 weeks Tidwell started implying I might need to deliver early.The first "problem" was the baby wasn't showing sufficient weight gain.Then fluid in the sack seemed low.The next day it was fine.Then baby wasn't moving enough.Then baby showed signs of stress during contractions.Then baby's heartbeat didn't accelerate and stay accelereated during contractions.Every time I went something new was wrong,but the next day the issue would be resolved.VERY SUSPICIOUS!@ 36 weeks I switched to the midwives.I knew they wouldn't pressure me to have a c-section unless it was totally necessary!I had my baby at 38 weeks. He was completely healthy @ 7.1 lbs and 20 1/2 in.Thank you Jesus!Delivery took 4 1/2 hrs but I only pushed 45 minutes!I went all natural.No epidural or anything!My advice:have the courage to leave before it's too late!
Dr. Parma is knowledgable, attentive, and kind. You can feel confident to put your eyes in this ext..., Jan 19, 2013
You can feel confident to put your trust in this extraordinary doctor's capable hands. He is a fantastic communicator, and he will take the time to help you understand your condition. He is not only a wonderful doctor, but also a wonderful human being. He surrounds himself with very conscientious, patient, and professional staff members. I give this doctor and his office the highest of accolades.
Dr Conlin practices billing fraud for services not rendered..., Dec 21, 2012
Went to Dr Conlin for a physical only and I was billed for physical and a separate office visit. All he did was ask me about pre-existing conditions (from form I had to fill out when I arrived) and then he starts billing me as if he is treating me for those conditions, even though I told him I am seeing another specialist for those pre-existing conditions. This is billing fraud. Dr Conlin also tried to prescribe cholesterol medication even though my cholesterol levels were very good, and he became extremely rude when I questioned the need for that.