Waste of my time, poor attitude, service from staff..., Feb 22, 2013
I had to make at least 12 calls before I was able to reach the office and schedule an appointment. At times the line was not working. Other times the person left me on hold so long I had to hang up. Finally, I spoke with someone able to answer some basic questions and I accepted the first appointment available 2.5 months later.
Before agreeing to request her services I requested to meet the doctor and pay for her time. Her staff person said she didn't know what the cost was that the price was up to the doctor.
The morning of my appointment the office seemed geared for high volume and low personal attention. I found staff behavior poor. When answering the phone no one identified who they were. None of the 3 women I met after I arrived introduced herself. I saw no name tags. The reception desk person scanned my license without explaining or asking permission. With all the ID theft taking place nationwide that made me uncomfortable. The young woman who escorted us from the reception to the exam room addressed a lady that was there at the same time and I as "dear" and "girls."
After I waited in the exam room an unhappy looking woman introduced herself as the office manager and closed the door. She said she was sorry (she didn't appear sorry but rather in a hurry for me to leave). She went on to say that the doctor and her colleagues in the practice never meet people before they become patients, implying I should leave. She waited to make sure I left the exam room.
Been a patient for a very long time..................., Feb 20, 2013
I have been a patient for a very long time with Dr. Conrad. He has been in practice for quite some time and is very knowledgeable. My daughter and her husband were very pleased with their experience. But I knew they would be because I am.
Peddles quack medicine and couldn't care less about a patient's time (part 2)..., Jan 29, 2013
will charge you like a wounded bull for their own precious time? Arrogance? Disdain? The kind of greed that pushes them to cram their appointment schedule with as many patients as possible per day? And would it kill their staff to at least offer up some kind of token apology or explanation when keeping you waiting interminably? Whatever, I got up and left in disgust.
Having done my homework via the internet on the allergy test Dr. Masri peddles so stridently, and added to the manner with which he so casually played with my own health via the dismissive attitude he took to the views of gastroenterology specialists I’ve seen through the years, I’d already decided that he was certainly not the kind of medical practitioner I wanted to entrust my health to, or that of my family, on a long term basis. After the fiasco of waiting to see him so long, my view was doubly confirmed.
Dr.Bernot was awful i've never met such a crappy dr in my life. AND i've had 3 orthopedic surgeries ..., Dec 6, 2012
I've never met a doctor that was so rough and careless. I went in to see Dr Bernot for an injury i got back in August and he just hit my knee and threw my leg around like nothing was wrong. He didn't stop until he noticed i was sobbing and had to tell him to stop. He asked me questions but didn't listen to any of my answers. I've never met anyone that didn't care about what he was doing. He made me wait for 2 hours before going in and i missed 3 hours of work. The only thing good he did was give me a stronger brace. I will never go back.